Online booking is a great way to make your medspa stand out from the competition and draw in new customers. The target demographic for medical spas are typically men and women in their 30s who are looking for ways to rejuvenate their appearance. Medical spas offer a wide range of services that cater to this need, making it easy to market various treatments to your customers. One way to promote a new service is to offer special discounts when customers purchase a package of treatments.
For instance, you could offer a package deal when someone books both tattoo removal and laser hair removal. Both of these services require multiple sessions, so this is an excellent way to increase your income and encourage repeat visits. You can also send follow-up emails to check in with your customers and ask them about their satisfaction level. This will make them feel like you are truly invested in providing them with the best services.
Additionally, you can suggest other treatments that would complement what they have already booked with your medspa. The information you get from surveys can help you create strategies that will encourage your customers to rebook with your medspa. As long as you keep your customers happy and comfortable, they will likely come back for more treatments.